There are no exams associated with your account

Cyber Security
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1

I have bougth Premium + Skill Dive and eCPPT $699 .

At ELS panel: There are no exams associated with your account.

What can I do?

2

Hello , Still that issue have ?

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3

yes

At ELS panel: There are no exams associated with your account.

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4

I have same issue ,

I bought 2 exams from black Friday offer 3 days ago and I don’t see them in my exams.

2 Likes
5

Yes , I am also faced same issue , Multiple times we are sent that issue to support mail , but no response from INE side , what happened !!?

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6

I don’t know, if I should be happy or not about the fact that I am not alone.
But I have the same problem.
I don’t see my purchased exams…

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7

I ma also having same issue. I bought eCPPT exam voucher and when a click it to do exams it says There are no exams associated with your account.

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why ?? money was deducted too.

2 Likes
8

Same issue. Money was taken, contacted support, but no reply.

1 Like
9

I purchased today my acppt, but I cant see the exam neither, just sent an email. Did any of you guys get your exam?

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10

Same, bought eCIR voucher and is not present in the exam tab.
Contacted support twice and still haven’t received an answer.

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11

Please check your email. The promo code is sent to your email, just add it to your next check out and you will have the voucher for free :)))

12

Same issue “There are no exams associated with your account.”

2 Likes
13

I have the same issue, the Exam is not showing!
What is the solution for this matter?!

14

There are no exams associated with your account!!!
We need support!

15

I also have this problem, did you manage to solve it somehow?

16

Me too facing the same issue.

17

please reach out support@ine.com and they will help you :slight_smile: