# There are no exams associated with your account

**URL:** <https://legacy-community.ine.com/t/there-are-no-exams-associated-with-your-account/4478>\
**Category:** Cyber Security\
**Tags:** security, cybersec\
**Created:** [November 21, 2023, 8:16am UTC](https://legacy-community.ine.com/t/there-are-no-exams-associated-with-your-account/4478 "2023-11-21T08:16:30Z")\
**Posts on this page:** 18\
**Page:** 1

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**Author:** ![habilgns-1f4d5180957](https://avatars.discourse-cdn.com/v4/letter/h/b4bc9f/32.png) [@habilgns-1f4d5180957](https://legacy-community.ine.com/u/habilgns-1f4d5180957)\
**Post date:** [November 21, 2023, 8:16am UTC](https://legacy-community.ine.com/t/there-are-no-exams-associated-with-your-account/4478/1 "2023-11-21T08:16:30Z")

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I have bougth Premium + Skill Dive and eCPPT $699 .

At ELS panel: There are no exams associated with your account.

What can I do?

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**Author:** ![infantlivingsto-0736](https://avatars.discourse-cdn.com/v4/letter/i/9f8e36/32.png) [@infantlivingsto-0736](https://legacy-community.ine.com/u/infantlivingsto-0736)\
**Post date:** [November 23, 2023, 11:17am UTC](https://legacy-community.ine.com/t/there-are-no-exams-associated-with-your-account/4478/2 "2023-11-23T11:17:09Z")

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Hello , Still that issue have ?

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**Author:** ![habilgns-1f4d5180957](https://avatars.discourse-cdn.com/v4/letter/h/b4bc9f/32.png) [@habilgns-1f4d5180957](https://legacy-community.ine.com/u/habilgns-1f4d5180957)\
**Post date:** [November 23, 2023, 12:04pm UTC](https://legacy-community.ine.com/t/there-are-no-exams-associated-with-your-account/4478/3 "2023-11-23T12:04:11Z")

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yes

At ELS panel: There are no exams associated with your account.

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**Author:** ![esrawi.work-e2725c7a](https://avatars.discourse-cdn.com/v4/letter/e/4da419/32.png) [@esrawi.work-e2725c7a](https://legacy-community.ine.com/u/esrawi.work-e2725c7a)\
**Post date:** [November 24, 2023, 10:45am UTC](https://legacy-community.ine.com/t/there-are-no-exams-associated-with-your-account/4478/4 "2023-11-24T10:45:33Z")

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I have same issue ,

I bought 2 exams from black Friday offer 3 days ago and I don’t see them in my exams.

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**Author:** ![infantlivingsto-0736](https://avatars.discourse-cdn.com/v4/letter/i/9f8e36/32.png) [@infantlivingsto-0736](https://legacy-community.ine.com/u/infantlivingsto-0736)\
**Post date:** [November 24, 2023, 1:13pm UTC](https://legacy-community.ine.com/t/there-are-no-exams-associated-with-your-account/4478/5 "2023-11-24T13:13:26Z")

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Yes , I am also faced same issue , Multiple times we are sent that issue to support mail , but no response from INE side , what happened !!?

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**Author:** ![WebFan](https://avatars.discourse-cdn.com/v4/letter/w/ebca7d/32.png) [@WebFan](https://legacy-community.ine.com/u/WebFan)\
**Post date:** [November 25, 2023, 2:03am UTC](https://legacy-community.ine.com/t/there-are-no-exams-associated-with-your-account/4478/6 "2023-11-25T02:03:46Z")

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I don’t know, if I should be happy or not about the fact that I am not alone.  
But I have the same problem.  
I don’t see my purchased exams…

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**Author:** ![mohamedafzal-7def2bf](https://sea1.discourse-cdn.com/flex015/user_avatar/legacy-community.ine.com/mohamedafzal-7def2bf/32/1067_2.png) [@mohamedafzal-7def2bf](https://legacy-community.ine.com/u/mohamedafzal-7def2bf)\
**Post date:** [November 26, 2023, 2:54pm UTC](https://legacy-community.ine.com/t/there-are-no-exams-associated-with-your-account/4478/7 "2023-11-26T14:54:28Z")

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I ma also having same issue. I bought eCPPT exam voucher and when a click it to do exams it says There are no exams associated with your account.

 ![image](https://us1.discourse-cdn.com/flex015/uploads/ine/original/2X/f/fc6d5d127befb52004e0f7317fbd1114e0498c65.png)

why ?? money was deducted too.

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**Author:** ![ledbackpackprj1-b333](https://avatars.discourse-cdn.com/v4/letter/l/7993a0/32.png) [@ledbackpackprj1-b333](https://legacy-community.ine.com/u/ledbackpackprj1-b333)\
**Post date:** [November 27, 2023, 11:20am UTC](https://legacy-community.ine.com/t/there-are-no-exams-associated-with-your-account/4478/8 "2023-11-27T11:20:08Z")

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Same issue. Money was taken, contacted support, but no reply.

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**Author:** ![joselv95zgz-a9b06f52](https://avatars.discourse-cdn.com/v4/letter/j/b4bc9f/32.png) [@joselv95zgz-a9b06f52](https://legacy-community.ine.com/u/joselv95zgz-a9b06f52)\
**Post date:** [November 28, 2023, 3:48pm UTC](https://legacy-community.ine.com/t/there-are-no-exams-associated-with-your-account/4478/9 "2023-11-28T15:48:56Z")

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I purchased today my acppt, but I cant see the exam neither, just sent an email. Did any of you guys get your exam?

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**Author:** ![andreasabbav3-a77fcc](https://avatars.discourse-cdn.com/v4/letter/a/aca169/32.png) [@andreasabbav3-a77fcc](https://legacy-community.ine.com/u/andreasabbav3-a77fcc)\
**Post date:** [November 29, 2023, 3:04pm UTC](https://legacy-community.ine.com/t/there-are-no-exams-associated-with-your-account/4478/10 "2023-11-29T15:04:57Z")

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Same, bought eCIR voucher and is not present in the exam tab.  
Contacted support twice and still haven’t received an answer.

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**Author:** ![tranvantra27101-356e](https://avatars.discourse-cdn.com/v4/letter/t/8e8cbc/32.png) [@tranvantra27101-356e](https://legacy-community.ine.com/u/tranvantra27101-356e)\
**Post date:** [November 30, 2023, 2:35pm UTC](https://legacy-community.ine.com/t/there-are-no-exams-associated-with-your-account/4478/11 "2023-11-30T14:35:47Z")

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Please check your email. The promo code is sent to your email, just add it to your next check out and you will have the voucher for free :)))

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**Author:** ![iamdevansharya-8f35f](https://avatars.discourse-cdn.com/v4/letter/i/6bbea6/32.png) [@iamdevansharya-8f35f](https://legacy-community.ine.com/u/iamdevansharya-8f35f)\
**Post date:** [December 1, 2023, 2:36am UTC](https://legacy-community.ine.com/t/there-are-no-exams-associated-with-your-account/4478/12 "2023-12-01T02:36:50Z")

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Same issue “There are no exams associated with your account.”

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**Author:** ![imu3taz-9b4d27db6e1b](https://avatars.discourse-cdn.com/v4/letter/i/8797f3/32.png) [@imu3taz-9b4d27db6e1b](https://legacy-community.ine.com/u/imu3taz-9b4d27db6e1b)\
**Post date:** [December 3, 2023, 9:53am UTC](https://legacy-community.ine.com/t/there-are-no-exams-associated-with-your-account/4478/13 "2023-12-03T09:53:36Z")

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I have the same issue, the Exam is not showing!  
What is the solution for this matter?!

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**Author:** ![imu3taz-9b4d27db6e1b](https://avatars.discourse-cdn.com/v4/letter/i/8797f3/32.png) [@imu3taz-9b4d27db6e1b](https://legacy-community.ine.com/u/imu3taz-9b4d27db6e1b)\
**Post date:** [December 3, 2023, 9:54am UTC](https://legacy-community.ine.com/t/there-are-no-exams-associated-with-your-account/4478/14 "2023-12-03T09:54:50Z")

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There are no exams associated with your account!!!  
We need support!

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**Author:** ![bsamayoam-d1794e3fe6](https://sea1.discourse-cdn.com/flex015/user_avatar/legacy-community.ine.com/bsamayoam-d1794e3fe6/32/1146_2.png) [@bsamayoam-d1794e3fe6](https://legacy-community.ine.com/u/bsamayoam-d1794e3fe6)\
**Post date:** [January 2, 2024, 1:34pm UTC](https://legacy-community.ine.com/t/there-are-no-exams-associated-with-your-account/4478/15 "2024-01-02T13:34:32Z")

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I also have this problem, did you manage to solve it somehow?

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**Author:** ![jose.inaciot-bd555c3](https://avatars.discourse-cdn.com/v4/letter/j/97f17d/32.png) [@jose.inaciot-bd555c3](https://legacy-community.ine.com/u/jose.inaciot-bd555c3)\
**Post date:** [January 2, 2024, 1:35pm UTC](https://legacy-community.ine.com/t/there-are-no-exams-associated-with-your-account/4478/16 "2024-01-02T13:35:58Z")

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Me too facing the same issue.

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**Author:** ![alegalviz](https://sea1.discourse-cdn.com/flex015/user_avatar/legacy-community.ine.com/alegalviz/32/18_2.png) [@alegalviz](https://legacy-community.ine.com/u/alegalviz)\
**Post date:** [January 2, 2024, 8:01pm UTC](https://legacy-community.ine.com/t/there-are-no-exams-associated-with-your-account/4478/17 "2024-01-02T20:01:41Z")

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please reach out [support@ine.com](mailto:support@ine.com) and they will help you 🙂

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**Author:** ![alegalviz](https://sea1.discourse-cdn.com/flex015/user_avatar/legacy-community.ine.com/alegalviz/32/18_2.png) [@alegalviz](https://legacy-community.ine.com/u/alegalviz)\
**Post date:** [January 2, 2024, 8:01pm UTC](https://legacy-community.ine.com/t/there-are-no-exams-associated-with-your-account/4478/18 "2024-01-02T20:01:46Z")

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Closed on January 2, 2024, 8:01pm UTC


