# Anyone having an issue with purchasing the eJPT voucher?

**URL:** <https://legacy-community.ine.com/t/anyone-having-an-issue-with-purchasing-the-ejpt-voucher/952>\
**Category:** Penetration Testing Student (SP)\
**Tags:** red\
**Created:** [August 16, 2021, 10:49pm UTC](https://legacy-community.ine.com/t/anyone-having-an-issue-with-purchasing-the-ejpt-voucher/952 "2021-08-16T22:49:58Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![homad.ela123-4482ddf](https://avatars.discourse-cdn.com/v4/letter/h/3ab097/32.png) [@homad.ela123-4482ddf](https://legacy-community.ine.com/u/homad.ela123-4482ddf)\
**Post date:** [August 16, 2021, 10:49pm UTC](https://legacy-community.ine.com/t/anyone-having-an-issue-with-purchasing-the-ejpt-voucher/952/1 "2021-08-16T22:49:58Z")

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I tried to buy the voucher showed me an error then checked my e-mail to find the purchased complete checked the eLearning account to find out that there’s no voucher?  
what’s going on ;(

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**Author:** ![thecyberguy007](https://avatars.discourse-cdn.com/v4/letter/t/278dde/32.png) [@thecyberguy007](https://legacy-community.ine.com/u/thecyberguy007)\
**Post date:** [August 18, 2021, 1:16am UTC](https://legacy-community.ine.com/t/anyone-having-an-issue-with-purchasing-the-ejpt-voucher/952/2 "2021-08-18T01:16:58Z")

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Hey can you check with the support team, I think they might help you regarding this.  
[support@ine.com](mailto:support@ine.com)